Grace’s Open OnDemand (OOD) suffered a misconfiguration that has led to “Error – failed to map user” messages and redirects connections to a different URL. We are working to resolve the issue, but many browsers have cached the wrong redirection. Please either clear your browser cache or use a Private Browsing session to avoid the cached URL. We apologize for the inconvenience and are working hard to resolve the issue.
If you have any questions, comments, or concerns, please contact us at research.computing@yale.edu.